Privacy Policy

Privacy Policy

Inner West Music College is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide you with our music education services. This may include:

• • Full name
  • Contact details (e.g., email address, phone number, residential address)
  • Date of birth
  • Information about your musical interests and goals
  • Emergency contact details
  • Payment and billing information
  • Health information relevant to lessons (e.g., injuries or conditions affecting instrument use)
  • Audio or video recordings during lessons (with consent)

2. How We Collect Information

We may collect personal information in several ways, including but not limited to:

• • Directly from you when you enroll in lessons or other programs
  • When you interact with us via phone, email, or online platforms
  • Through our website when you make inquiries or register for services
  • From third-party payment processors if applicable

3. Purpose of Collection

We collect, hold, and use personal information for the following purposes:

• • To enroll students in our music programs and provide lessons
  • To communicate with students and parents regarding lesson schedules, events, and updates
  • To process payments and manage accounts
  • To ensure the safety and well-being of students during lessons
  • For marketing and promotional activities (with your consent)
  • To comply with legal obligations and respond to government authorities when required

4. Disclosure of Personal Information

We may disclose personal information to:

• • Teachers, contractors, and employees of Inner West Music College to provide lessons and services
  • Third-party service providers, such as payment processors, who assist us with billing
  • Authorities when required by law, such as during an investigation or legal proceedings

We will not share your personal information with third parties for marketing purposes without your explicit consent.

5. Data Security

We take reasonable steps to ensure your personal information is secure, protected from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. This includes physical, electronic, and managerial measures to safeguard information.

However, no system is entirely foolproof. By using our services, you acknowledge and accept the risk inherent in transmitting information online.

6. Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access or make corrections, please contact us using the details provided below.

In some cases, we may refuse access or correction requests in accordance with the Privacy Act, such as when providing access would be unlawful.

7. Complaints

If you believe your privacy has been breached or you have any concerns about our handling of your personal information, you can contact us to lodge a complaint. We will investigate and respond to your complaint promptly in accordance with our legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page and notify you of significant changes.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Inner West Music College
Phone: 0433 149 840
Email: info@innerwestmusiccollege.com.au
Address: Suite 3/11-13 Lackey St Summer Hill NSW 2130